Does your Android phone say “android .process. acore has stopped” now and then? Well, it’s a very common issue on Android where you may get constant pop-up messages saying that “Unfortunately, the process thegoneapp.com has stopped.”
It usually happens while scrolling through contacts or trying to make a call. Although the pop-up appears to disappear after you tap OK it continues to appear. This can be highly annoying, especially if you don’t know the cause of the problem.
7 ‘Unfortunately, App Has Stopped’ In this article, let’s look at eight easy ways fix the process thegoneapp.com stopped error .| 7 Ways to Fix ‘Unfortunately, App Has Stopped’ Error on Android
In this article, let’s look at eight easy ways to fix the process thegoneapp.com has stopped error on Android. Besides, we’ve also mentioned the reasons behind the problem.
Fix “Unfortunately, the process thegoneapp.com has stopped” Error

The process thegoneapp.com has stopped error usually occurs when there’s an issue with your contact’s cached data on the device. You may encounter it after updating your phone or due to a temporary glitch in the sync process. Also, it is more likely to happen on phones running older Android versions.
Below, I’ve mentioned some quick troubleshooting steps that you can try to get rid of this problem on your phone. But before we start, make sure to backup all your phone’s data so that you don’t lose any important information.
1. Update Apps, Reboot Your Phone

Start with updating the apps on your phone from Google Play Store. Particularly, make sure that you have updated the Contacts, Phone, and other system apps on your device. After you have downloaded the latest version of all apps, restart the phone.
This should resolve any temporary problems or glitches. However, if it doesn’t rectify the problem, proceed with the other methods below.
2. Disable Sync for Facebook
Sometimes, the thegoneapp.com has stopped error can be caused due to sync issues with Facebook. Stop the sync to Facebook and other apps such as Facebook Messenger. To do so:
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- Open Settings on your Android phone.
- Go to the Accounts section.
- Here, click on Facebook > Account Sync and turn it off.
- Similarly, tap Messenger > Account Sync and disable it.
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Now, restart your phone and use it normally to see if the pop-up message appears again. You can also try uninstalling and reinstalling the Facebook and Messenger app on your phone.
3. Remove and Add Your Google Account
The other option is to remove and add your Google account again. This will fix any issues with contacts and Google account on your phone, which may be the culprit.
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- Open Settings on your phone.
- Go to Accounts and tap your Google account.
- Then, click on Remove Account.
- You can remove multiple Google accounts by clicking the Remove Account button.
- Restart your phone, and then add all the accounts again.
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4. Reset App Preferences, Check Disabled Apps
At times, disabling an important system app can cause some features to break on your phone, resulting in the thegoneapp.com has stopped pop-up appearing again and again. You should check for all disabled apps.
An easier solution would be to reset app preferences. It will clear all default app settings, enable the disabled apps and reset the app permissions to their default.
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- Open Settings on your Android device.
- Go to Apps and notifications > See all apps.
- Tap the three dots menu.
- Click on Reset App Preferences.
- Tap Reset apps to confirm.
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5. Clear Data for Contacts and Contacts Storage
Clearing data for the Contacts, Contacts Storage, and Google Contacts Sync will reset these apps, eliminating any associated bugs or cache data issues.
Below is how you can do it on your phone, but before you proceed, make sure to backup your contacts (here’s how you can backup contacts on any Android phone).
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- Open the Settings on your phone.
- Go to Apps and notifications > See all apps.
- Tap the menu and enable Show system apps.
- Look for “Contacts,” “Contacts Storage,” and “Google Contacts Sync” apps.
- Tap each one-by-one, select Storage, and click Clear Storage.
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6. Clear System Cache Partition
Wiping your phone’s cache partition can help resolve issues on the device, including random glitches and errors. This will delete any temporary or corrupted data on the phone. You should be careful and back up your data in case you forget to format it.

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- Turn off the phone.
- Now, press and hold the Power+ Volume Down button simultaneously. The key combination could be different on your phone. Check it on Google by searching “How to open recovery menu on <your phone model>.“
- As you press and hold the right key combo, your phone will boot into recovery mode.
- Use volume keys to navigate to the Wipe Cache Partition.
- Press the power button to select and reset the cache partition.
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Note: Make sure you wipe only the cache partition and not the complete phone; else, you’ll lose all the data. You can accidentally press the wrong key combination, and your phone will boot into the download mode. Long-press the power button.
7. Update Your Phone’s Software
Manufacturers regularly update their phones to add new features and fix any intermittent bugs and glitches. So, check if any updates are available on your device, as follows:
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- Open your phone’s Settings.
- Go to About Device.
- Here, click on Software Update and check for updates.
- On some phones, the option could be in the Systems tab.
- If an update is available, install it on the device.
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8. Perform a Factory Reset
The last option to fix the “Unfortunately, the process thegoneapp.com has stopped” error on Android is to perform a factory reset. This will erase all the data and reset your phone to factory default settings.
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- Open Settings and go to Backup and Reset.
- Here, click on Factory Data Reset.
- Tap Erase all data.
- When prompted, confirm.
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Your phone will now begin erasing all the data. The process will take between 1-5 minutes and then the device will automatically reboot.
Wrapping Up- (Solved) Process Android A core has Stopped
These were some common ways to fix process thegoneapp.com has stopped working issues on Android phones. I hope this helps you get rid of the annoying pop-up issue on your phone. Let me know what you tried. Do mention if you tried any other method to solve the problem.
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