NBA 2K17, the 18th installment in the game franchise is now available on Steam and also for consoles. It is considered on of the best NBA’s ever made. There are many great features in the new basketball simulation game. The last year was spent developing new systems to detect jersey changes and create rules. Two of the most important features in the game, My Career, and My Player, were updated and now offer new ways to play.
Although the game has been available for some time, there have been some updates that might cause some issues. The most recent error that players are currently complaining about is NBA 2K17 freezing, apparently, this issue stops a lot of players from a smooth gameplay.
The second issue, remember that we are now talking about recent issues in 2017, is the efeab30c 2K17 error code. This error occurs when you attempt to connect to a server.
The game has many new features that were developed over the past year. Users are complaining that the game is not playing well. The most common NBA 2K17 errors that users are complaining about are FPS Issues like Low FPS and FPS Drops, Crashes, different Error Code (some of the players reported the following errors codes when they tried to connect to the game server 4b538e50 or efeab30d).
NBA 2K17 A lot of users are frustrated by the inability to load. The game stucks at the loading screen and it won’t load anymore. If you cannot do anything from this point, restart your game.
If you are experiencing one of the issues from above, you’ve come to the right place because we are going to help you fix them. You can find the solution or workaround for your problem in the errors section.
Following the record-breaking launch of NBA 2K16, the NBA 2K franchise continues to stake its claim as the most authentic sports video game with NBA 2K17. As the franchise that “all sports video games should aspire to be” (GamesRadar), NBA 2K17 will take the game to new heights and continue to blur the lines between video game and reality.
System Requirements
MINIMUM:
-
- OS: Windows 7 64-bit, Windows 8.1 64-bit or Windows 10 64-bit
- Processor: Intel® Core™ i3-530 @ 2.93 GHz / AMD Phenom™ II X4 805 @ 2.50 GHz or better
- Memory: 4 GB RAM
- Graphics: NVIDIA® GeForce® GT 430 1GB / ATI® Radeon™ HD 6450 1GB or better
- DirectX: Version 11
- Storage: 70 GB available space
- Sound Card: DirectX 9.0x compatible
- Additional Notes: Dual-analog gamepad; Additional Notes: Initial installation requires one-time internet connection for Steam authentication; software installations required (included with the game) include DirectX and Visual C++ Redistributable 2012
RECOMMENDED:
-
- OS: Windows 7 64-bit, Windows 8.1 64-bit or Windows 10 64-bit
- Processor: Intel® Core™ i5-4430 @ 3 GHz / AMD FX-8370 @ 3.4 GHz or better
- Memory: 8 GB RAM
- Graphics: NVIDIA® GeForce® GTX 770 2GB / ATI® Radeon™ R9 270 2GB or better
- DirectX: Version 11
- Storage: 70 GB available space
- Sound Card: DirectX 9.0c compatible sound card
- Additional Notes: Dual-analog gamepad
I hope that you checked the system requirements of the game above and that your PC meets at least the minimum. If that’s the case we can go ahead and fix your issues. Below you will find a list of the NBA 2K17 errors and issues. You will find a solution for each issue and a workaround. Our Support Service is available to answer any questions you may have or help you figure out how to solve the problem.
NBA 2K17 Errors List:
#1 NBA 2K17 Crashes
A lot of players are complaining about crashes in the game, most of them are random crashes while playing a match, startup crashes, My Carrer crashes or some weird crashes while playing the My Park feature of the game. For example, this is what a player reported on the Steam Dashboard about his crash:
“Anyone else experiences game crashes while playing my park. Didn´t have any problem yesterday. But after the new patch (what did this anyway) I can´t play in the park”
To fix the NBA 2K17 crashes you can try and apply the workarounds below and if nothing works just skip to the solution and it will fix your game.
- Disable antialiasing
- Try to lower the game settings
Solution: If nothing works for you and you are unable to play the game due to constant crashes, you need to follow the tutorial at the end of the post, there you will find our patch that will help you fix the crashes and you will be able to NBA 2K17. For more information, please refer to the end of this post.
#2 NBA 2K17 Invisible Players
Some players are complaining about a weird issue in which they start a match and after a few minutes of playing, some characters just turn invisible. Some guys on the game forum found out that this issue is caused by your antivirus when it’s running in parallel with the game. The game is in conflict with several antiviruses, and when they run simultaneously it can cause issues such as the invisible player problem.
- Update your virus definitions.
- Your antivirus program should be updated.
- Last, disable your antivirus software before you launch the game.
Not while you are playing the game, but before you launch it, all of the above steps must be completed.
#3 NBA 2K17 Error Code (4b538e50 & efeab30c 2K17 and others)
When you press the Connect button in the main menu, you are unable to connect to the game servers or you receive some long error codes, the most common one being “EFEAB30C 2K17”. This error is caused by the 2K app not being updated or the servers not working. These are the solutions to this problem.
This is how the issue looks like described by a player on the forum: “I’ve been getting the error code efeab30c 2k17. I can’t connect to the internet or even make a 2k account. It shuts me down before I can do any online activity. I’ve tried playing multiple quickplay games and nothing happened. I’ve tried waiting on the menu and let it cycle through demo mode for 3 hours, and it still didn’t work. Does anybody know a definitive way to fix this?”
Workarounds:
- From the main menu go to Options/Features
- Here go to the Credits and wait for the credits to run
- After that, you should see the 2K application updating
- If this workaround is not working for you and you are still receiving the error code you need to apply our patch to your game in order for this issue to be fixed. Go to the end of the post for more details on how to fix the NBA 2k17 error code!
#4 NBA 2K17 Face Scanning Issue
The face scanning feature of the NBA 2K16 was super buggy and a lot of players complained that they were unable to use it and put their face on a character face. The new version of this feature, in the NBA 2K17, has the same issues, still being buggy and hard to use.
To scan your face for your character, download the MyNBA2K App on your Android or iPhone. It is important that the scan be done in a bright, well-lit area. The application will scan your skin and then you can modify it using the game options.
This post will provide more information about the MyPlayer facial scanning feature.
#5 NBA 2K17 FPS Issues (Low FPS & FPS Drops)
You are encountering NBA 2K17 Low FPS or FPS Drops and you don’t know why because you have a high-end PC and you can run other games with high graphics settings? Your PC is not the problem. It seems like the game isn’t optimized at all and players are complaining about performance problems.
This is a major issue in the game and it’s not that easy to fix but our members found some workarounds and a definitive solution on how to optimize your game and play it with constant high fps. To optimize your fps, first apply the tips to your game. Next, follow our solution.
- You must ensure that you have the minimum system requirements.
- Update your GPU to the latest driver, compatible with NBA 2K17. (our patch will do that for you)
- Close all the background applications that are interfering with the game.
Solution: For a sure way to fix your performance issues and optimize your game and frames, you need to apply our patch to your game. You can find more information in the tutorial at end of this post.
#6 NBA 2K17 Pre-Order Bonuses Not Working
If you pre-ordered the game or if you bought the Legend Edition you will receive a number of Virtual Currency bonuses. The Legend Edition will have Kobe Bryant MyPlayer Add-ons. These bonuses have a problem. Some players don’t receive Virtual Currency bonuses even though they bought the Legend edition.
Developers stated that bonuses should appear in your account immediately after you have purchased the game. A quick workaround on how to make them appear if you can’t see any is to go to MyTeam area and stay there for a couple minutes and after that closing your game, restarting Steam and launching the game again.
#7 NBA 2K17 Freezing
Is your NBA 2K17 freezing at the loading screen or sometimes randomly while playing a match? Don’t worry, you’ve come to the right place to fix this issue. You can find solutions below for every problem, no matter if the Xbox console is being used or your PC.
- NBA 2K17 Freezing on Xbox Workaround:
First, quit the game by pressing the Xbox button. Once you’re at the dashboard, go to “Manage Games.” Then select NBA 2K17 and scroll down to “Save Data” and select it. Scroll down to “Reserved Space.” Click it and then click “Clear Reserved Space.” Finally, restart NBA 2K17.
The title screen will load at this point. There will be some delay. Ultimately, you’ll see a screen that says: “Please wait, retrieving data from 2K servers.” There will be an option to cancel. DO NOT PRESS CANCEL. It will delete all of your data.
You should be free from logo screen freezing and other delays after that stage is completed.
- NBA 2K17 Freezing at loading screen Workaround:
Try clearing the reserve space for 2k17 under ‘manage game’ settings. I think you need to click start on the title of the game then you’ll find the option. Next, select reserve space and then choose clear 2k17 reserve. In this options menu, do not click on user profiles.
How To Fix NBA 2K17 Errors Tutorial:
*Only for Error Codes, Crashes, and FPS Issues&Freezes
You are unable to play NBA 2K17 because you are encountering one of the red errors above? Don’t worry a lot of players are currently complaining about this issue and they managed to fix them by following our tutorial below and applying our patch. These issues can be easily fixed by tweaking your computer or using some workarounds.
Our team of developers created this patch to fix your game so you can play it again. Below is an image of the patch and its functionality. The tutorial will walk you through how to properly apply the patch to your games and resolve your issues.
Note: For your knowledge and safety: our patch won’t interfere with your Steam account, it will just change some files and .dll’s in the game folder for the errors to be fixed.
To apply the patch to your game correctly and fix any issues, follow the instructions below.
How to apply our patch:
- You will find the download link here: download
- Extract the downloaded archive on your PC, and open the patch from the folder.
- Your GPU will automatically select your computer. If you are using a laptop, ensure that you use the dedicated GPU.
- Select the game executable from the game folder, if you used the default install folder it should be: “C:Program Files (x86)SteamSteamAppscommonNBA 2K17”.
- Select your issue or issues from the box to the right and click the corresponding “Fix” button.
- After your errors are successfully fixed, you can click the “Launch Game” button and play the game.
How to download: Well, you might think that our download service is pretty annoying but is very effective. To Downloading is as easy as completing a simple offer. It usually takes just a few minutes and you’ll be able download the patch. This service is used to support our developers as well as to continue releasing patches and updating them. We appreciate your understanding. We hope you understand us and have fun playing NBA 2K17!
FAQ:
Q: Why is my NBA 2K17 game freezing?
A: NBA 2K17 may freeze due to outdated game software, corrupted game data, or hardware issues.
Q: How can I fix NBA 2K17 freeze on PC?
A: To fix NBA 2K17 freeze on PC, try updating your graphics card drivers, verifying the integrity of game files, and disabling any overclocking settings.
Q: Why does NBA 2K17 freeze during online play?
A: NBA 2K17 may freeze during online play due to slow internet connection, server issues, or compatibility issues with other players’ devices.
Q: How can I prevent NBA 2K17 freeze on Xbox One?
A: To prevent NBA 2K17 freeze on Xbox One, try clearing the system cache, deleting any corrupted game data, and ensuring that your Xbox One is running the latest system update.
Q: What should I do if NBA 2K17 continues to freeze?
A: If NBA 2K17 continues to freeze, try contacting the game’s technical support team for additional assistance.
Let’s hope that by now you managed to fix all your NBA 2K17 errors and issues and that you are enjoying the game. If you still encounter some issues, and you are unable to fix them, or you don’t know how to apply our patch, please comment below or open a Support ticket. After this, a member from our team will assist with your problem as quickly as possible.
